Welcome to Willowbrook Retreats! These terms and conditions outline the rules and regulations for the use of Willowbrook Retreats' website and services. By accessing this website and/or using our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
This website is intended for individuals seeking information about luxury countryside escapes, historic manor house stays, and curated experiences in the English countryside. You may use this website for personal and non-commercial purposes only. Any unauthorized use of this website, including but not limited to data scraping, automated queries, or commercial exploitation, is strictly prohibited.
You agree to use this website in a manner that complies with all applicable laws and regulations. You further agree not to:
All bookings made through Willowbrook Retreats are subject to availability and confirmation. We reserve the right to refuse any booking at our sole discretion. Upon confirmation of your booking, you will receive a confirmation email outlining the details of your reservation, including the property, dates, price, and any applicable terms and conditions.
A deposit may be required to secure your booking. The balance of the payment is typically due a specified period before your arrival date, as outlined in your booking confirmation. Failure to pay the balance by the due date may result in the cancellation of your booking and forfeiture of the deposit.
Cancellation policies vary depending on the property and the specific booking. Please refer to the cancellation policy outlined in your booking confirmation. Generally, cancellations made within a certain timeframe before the arrival date may be subject to a cancellation fee. No refunds will be provided for cancellations made within a shorter period before the arrival date.
Willowbrook Retreats acts as an intermediary between you and the property owners. We are not responsible for any issues arising during your stay, including but not limited to property damage, personal injury, or dissatisfaction with the accommodation. However, we will make reasonable efforts to assist you in resolving any issues with the property owner.
Willowbrook Retreats shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or the services offered, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages.
While we strive to provide accurate and up-to-date information on this website, we make no warranties or representations about the accuracy, completeness, or suitability of the information for any purpose. You acknowledge that such information may contain inaccuracies or errors and that we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Our liability for any claims arising out of or in connection with your booking is limited to the total amount paid by you for the booking. We shall not be liable for any events beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, or other industrial action, fire, flood, or other natural disasters.
Any disputes arising out of or relating to these terms and conditions or the use of this website shall be governed by the laws of England and Wales. We encourage you to contact us directly to resolve any issues amicably. If we are unable to resolve the dispute through informal negotiation, we agree to submit the dispute to binding arbitration in accordance with the rules of the Arbitration Act 1996.
The arbitration shall take place in Oxford, England, unless otherwise agreed by the parties. The arbitrator's decision shall be final and binding on both parties. You agree that any legal action or proceeding relating to this website shall be brought exclusively in a court of competent jurisdiction in Oxford, England.
All content on this website, including but not limited to text, images, logos, and trademarks, is the property of Willowbrook Retreats or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or display any of the content on this website without our express written permission.
The Willowbrook Retreats logo and all related marks are trademarks of Willowbrook Retreats. You may not use these trademarks without our express written permission. All other trademarks and logos appearing on this website are the property of their respective owners.
If you have any questions or concerns about these terms and conditions or the use of this website, please contact us at:
Willowbrook Retreats
The Old Granary, Mill Lane
Bicester, Oxfordshire OX26 6WX
United Kingdom
Email: enquiries@willowbrookretreats.co.uk
Phone: +44 57 3572 2187
Willowbrook Retreats reserves the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on this website. Your continued use of this website after any such changes constitutes your acceptance of the revised terms and conditions. It is your responsibility to review these terms and conditions periodically for any updates or changes.
These terms and conditions constitute the entire agreement between you and Willowbrook Retreats relating to the use of this website and the services offered. These terms and conditions supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Willowbrook Retreats.
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be deemed superseded by a valid and enforceable provision that most closely approximates the intent of the original provision.
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.